The Phantom Drive support forum

WG: Phanton Drive causes issue in Windows 7

Hello, I am installing Phantom Drive 1.0.0.4 (64 bit version) in Windows
7 (64 bit). After installation, the button in the add printer dialog to
invoke "Windows Update" disappears and I can't get it to return.
Changing "device installation settings" has no affect, nor does
uninstalling the application. I have not yet detected any other ill
effects, however, it made it hard to install my printer! I've added a
screen shot to show the button missing...

Many thanks for your help. If I can provide any additional information
to help understand the problem, please let me know.


- Ken Timmons

Phanton Drive causes issue in Windows 7

Dear Mr Simmons,

Thank you for your e-mail. I am afraid there is a little bug in Phantom Drive setup.

Solution:
1. Log on to your computer as a member of the local Administrators group.
2. Click Start, click Run, type regedit.exe, and then click OK.
3. Locate and then click the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\DriverSearching\DontSearchWindowsUpdate
4. Change the Value data to "0"
5. Locate and then click the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\DriverSearching\DontPromptForWindowsUpdate
6. Change the Value data to "0"
6. Reboot your PC
Does this solve the problem?

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base: 256986 Description of the Microsoft Windows Registry

Best regards

Yes, this solved the problem. Thanks for your support!

Phanton Drive causes issue in Windows 7

Dear Mr Simmons,

Thank you for the feedback.
We will fix this as soon as possible.

Best regards