The Phantom Drive support forum

1)I have selected the option "to insert the new phantom image " when I create a blank virtual disk. However, it does not seem to automatically insert. I have to manually insert it from the right click shortcut.


2) this is what I have done : I have created and burnt a DVD-Video onto a virtual disk using the native .phi format and selecting "always create images in full size". Then I try to do a disk copy of this virtual DVD-video to an actual physical dvd drive using software. However the burning software will give an error > Reading not completed . Cannot read sector (0).


Any ideas
Thanks RHP

followup comments :

I am using the latest version on windows XP.

I also burned a virtual audio CD using the native .phi format and selecting "always create images in full size". Then I try to do a disk copy of this virtual Audio CD to another virtual drive using software without any read errors.

Summary : it seems as though I can create virtual audio CDs that can be directly disk copied for later burning to physical media but cannot with the virtual DVD -video CD created.

PD issues

Unfortunately I cannot reproduce the first described issue: when I create a virtual blank disk and tick the option to insert it, it is inserted. I also tested this with Windows XP SP3.

The second issue is not quite clear to me: as far as I understand you create a virual DVD-R and burn a video to disk. Then you try to copy the video from this disk to HD, right? Is this a video from a physical video DVD. In this case this error may derive from the CSS encryption. Note that there is no way to copy a CSS encrypted video DVD to HD using the indirect way over a virtual disk!

follow-up 2 to copyign virtual disk

Thanks for the reply. I will clarify :

-I am using XP SP3
-First, I created a blank DVD-R full size.

-Then I created DVD-video NTSC of a slideshow using a sample jpeg.clip from my camera using burning software and burned it to the virtual disk. OK, no problems. Thus it is an unprotected DVD-video.

- When I then try to do a Disk Copy of this virtual DVD-video to a physical DVD-R disk using the same burning software, I get the error "reading cannot be completed sector (0)."

- Of course I could circumvent the problem by using the burning software directly to a physical disk. But this is a test to see if i could create all my disks virtually and burn them later.

Thanks Ron

No problem

I tested the creation of a DVD from a PD image as decribed, but had no problem. Which software did you use for burning? I created the virtual video DVD with Video DVD Maker Free.

further tests on copying DVD image.

I sort of discovered why I have a problem disk copying the PhantomDrive DVD-video image :

I used Ashampoo studio 10 to try to do a diskcopy and failed on read.

I reverted to Ashampoo 6 and the disk copy worked.

Asham. V6 recognizes the image as a DVD when reading.

Asham. V10 says the image is a CD and fails the read because it is actually a DVD. Seems to be some sort of incompatibility. It's a shame because V10 is what I need it to work with.

Could there be some relation to my other question about Phantom drive not visually indicating correctly that virtual CD is inserted ?

I haven't been wasting disks trying all this out but have been using a different virtual burner product ( which works well with Ashampoo 10) as a destination.

Ashampoo

So as far as I understand this is more an issue of Ashampoo, not of PD. Moreover I haven't been able to reproduce this problem either. Of course I've been burning virtual disks, too. I've been using Virtual CD for this purpose which is also a product of our company: http://www.virtualcd-online.com

Maybe Virtual CD will be working better for you...!?

PS: Please do not open a new thread as answer, but use the "new anser" form instead. I've been twice copying your new answers from the new thread to this one... ;-)

New driver for testing

Our developer found that this is really an incompatiblity with Ashampoo 10, but he managed to sort this out and provide a new driver. The ZIP file contains both the 32 bit and the 64 bit version of the driver, but please note that this driver is not certified!

Please rename the current driver in C:\Windows\System32\drivers and copy the corresponding new driver to the same location. After a reboot the new driver is active.

Any report back would be higly appreciated!

Testing of the new driver

Thanks for the driver :

1) I used the 32-bit version of test driver. I only tested
the feature that was giving me problems.

Test image is created on a full DVD-R virtual blank.
Disk copy was performed :

Ashampoo studio 10 detects the virtual image (DVD-R DVD video ) as a DVD-ROM type ( a physical disk will
indicate the correct type eg. DVD-R).
Reading is successful ("reading CD/DVD/Blu Ray Disk").
However Ashampoo 10 next prompts for a Blu-Ray and then of course the copying process fails.

Ashampoo vers 6 detects the virtual image (DVD-R DVD video ) as a DVD-ROM type ( a physical disk will
indicate the correct type eg. DVD-R). Reading is ok. Destination disk copy is a virtual blank DVD-R created
by PhantomDrive. Ashampoo 6 properly identifies the destination blank as DVD-R. Copying successful.Playback sucessfull.
Ron

2) unrelated comment : Win media player handles playback of phantomDrive images properly.
However Cyberlink-PowerDVD plays back with some jerkiness in certain portions of the video.

Ashampoo 10

"Ashampoo studio 10 detects the virtual image (DVD-R DVD video) as a DVD-ROM type (a physical disk will indicate the correct type eg. DVD-R)."

-> This is by design.

"Reading is successful ("reading CD/DVD/Blu Ray Disk"). However Ashampoo 10 next prompts for a Blu-Ray and then of course the copying process fails."

-> Our developer could not reproduce this. He assumes that Ashampoo 10 thinks for any reason that the data to be burnt to disk are more than can be burnt to a DVD and therefore request a BD...

"Win media player handles playback of phantomDrive images properly. However Cyberlink-PowerDVD plays back with some jerkiness in certain portions of the video."

-> As Media Player plays the images correctly we'd blame PowerDVD for this issue...

Copying instead a DVD+RW virtual image with original vburn1000.sys driver however is successfull. So I Guess Ashampoo 10 has changed to some nonstandard way of doing a disk copy.

I guess that ends my testing.

Thanks